1. Information We Collect
1.1 Personal Information
We may collect personal information, such as your name, email address, postal address, phone number, and payment information, when you voluntarily provide it to us. This information is necessary to process your orders, respond to your inquiries, and provide you with an enhanced user experience.
1.2 Non-Personal Information
We may also collect non-personal information about your interactions with our website. This may include your IP address, browser information, device type, and operating system. This information is collected to analyze trends, administer the website, improve user experience, and gather demographic information.
2. Use of Information
2.1 Personal Information
We may use your personal information to:
- Process and fulfill your orders.
- Communicate with you about your orders, including order confirmation and shipment notifications.
- Respond to your inquiries and provide customer support.
- Send you promotional emails, newsletters, and marketing communications (if you have opted-in).
- Improve our website, products, and services.
- Enforce our terms and conditions and protect against fraud or unauthorized transactions.
- Comply with legal obligations.
2.2 Non-Personal Information
Non-personal information is used to analyze trends, track user interactions, and gather demographic information. This information helps us enhance user experience, improve our website, and develop new products and services.
3. Disclosure of Information
3.1 Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, and serving you. These service providers have access to your personal information only for the purpose of performing their functions and are obligated to maintain its confidentiality.
3.2 Legal Requirements
We may disclose your personal information if required by law, regulation, legal process, or governmental request. We may also disclose your information to enforce our policies, respond to claims, protect our rights or the rights of others, or in the case of a business transaction, such as a merger, acquisition, or sale of assets.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
5. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of these third parties before providing any personal information or using their services.
6. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will promptly delete it from our records.
7. Your Choices
You can update or correct your personal information by contacting us directly. You may also unsubscribe from our marketing communications by following the instructions provided in the emails.
Mahogany Brown Candle Co. is dedicated to providing an exceptional shopping experience for its customers, and part of that commitment involves utilizing cookies to analyze data and tailor its offerings to customer needs.
When you visit the Mahogany Brown Candle Co. website, small text files called cookies are placed on your device. These cookies contain information about your browsing behavior and preferences, such as the pages you visit, the products you view, and the actions you take on the website. The primary purpose of these cookies is to gather data that helps Mahogany Brown Candle Co. better understand its customers and improve its services.
By collecting and analyzing this data, Mahogany Brown Candle Co. gains valuable insights into customer preferences, interests, and shopping patterns. This information allows them to personalize the website experience, recommend relevant products, and present targeted promotions and offers. For example, if you frequently browse or purchase candles with specific scents or designs, Mahogany Brown Candle Co. may use this data to suggest similar products that align with your preferences.
Furthermore, the data collected through cookies enables Mahogany Brown Candle Co. to optimize its website's performance and functionality. It helps them identify and address any technical issues, improve load times, and enhance overall user experience.
Customers have the option to manage their cookie preferences. Most web browsers allow you to control and delete cookies through browser settings. However, it's worth mentioning that disabling certain cookies may impact your ability to access certain features or enjoy a fully personalized shopping experience on the Mahogany Brown Candle Co. website.